Refund policy

Goods may be returned for exchange or refund within 30 days, they must be unused in the original packaging and accompanied by the invoice. Leathers must be unused and not cut into.

Return delivery address: Pittards, Sherborne Road, Yeovil BA21 5BA. United Kingdom.

Telephone: 01935 474321

Email: yeovil_reception@pittards.com

Pittards offer free UK returns, please contact us if you wish to return your item and we will provide you with a returns label which you must attach to your package before sending. If the package is returned without this label, we cannot refund the return shipping cost.

Pittards cannot be held responsible for non-receipt of returned goods so if you are returning the goods at your own cost, please ensure you use Recorded, Special Delivery or tracked as appropriate to the value of the goods you are returning.

Pittards make their products in England to a high standard, to be enjoyed for many years, but if on receipt of your order you believe an item is faulty please contact us within seven days to resolve the issue.

Outstanding orders can be cancelled at any time. In the event of any goods delivered by us being damaged in transit, being deficient of items shown on the delivery note or failing to match the items ordered by you, then such details must be notified by you to us within seven working days of receipt. We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the company’s appointed carrier.