These terms and conditions will apply to all transactions placed online or over the telephone with Pittards. Please read them carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights.

By using this site you are agreeing to these terms and conditions.

Orders

All orders for items available to purchase on our website must be made as an online transaction via secure server. All credit / debit card transactions are subject to validation checks and are authorised by the card issuer. We accept MasterCard, Visa and AMEX via Shopify payments, as well as Apple Pay. If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and / or non-delivery of your order. No orders will be accepted or processed without a valid card payment in the name of the registered cardholder.

All prices include UK VAT at the standard rate. VAT is automatically deducted from the invoice of any orders from outside the UK, please note that as the UK has now left the EU this includes shipments to Europe. However please remember that you may be liable for any duties and taxes payable on entry into your country.

Orders placed Monday – Friday are usually shipped within 48 hours, with the exception of made to order items. If there is a problem we will notify you during this time. Orders placed over a weekend or holiday will be shipped the next working day. Please refer to our Delivery information for shipping methods and pricing details.

Returns

Goods may be returned for exchange or refund within 30 days, they must be unused in the original packaging and accompanied by the invoice. Leathers must be unused and not cut into.

Return delivery address: Pittards, Sherborne Road
Yeovil BA21 5BA. United Kingdom.

Pittards offer free UK returns, please contact us if you wish to return your item and we will provide you with a returns label which you must attach to your package before sending. If the package is returned without this label, we cannot refund the return shipping cost.

Pittards cannot be held responsible for non-receipt of returned goods so if you are returning the goods at your own cost, please ensure you use Recorded, Special Delivery or tracked as appropriate to the value of the goods you are returning.

Pittards make their products in England to a high standard, to be enjoyed for many years, but if on receipt of your order you believe an item is faulty please contact us within seven days to resolve the issue.

Products, Prices & Content

Whilst every effort is made to ensure the pictures and colours depicted on the site match as closely as possible those of the actual product due to technical limitations, some colours may vary.

All prices are shown in pound sterling (£) and are inclusive of UK VAT at the current rate unless exempt.

Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.

Any information displayed on our web site(s) or other printed matter by the company is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. All information on our web site is updated regularly.

We reserve the right to alter our prices and specifications without notice.

Links to other websites

Our website may contain links to other websites or services. You should note that we are in no way responsible for the content or privacy policies these websites / services may have in place and advise that you use caution and refer to these websites own privacy statements and terms.

Copyright ©

The content and photographs used on this website are owned or licensed to Pittards if you wish to obtain images please email via the contact page.