General Questions
What payments do you accept?
The payment methods currently available are shown at checkout. Please contact us if you have a question about paying for an order.
How do I care for leather?
Different leathers require different care. Please see our Leather Care page for guidance.
Choosing Your Gloves
How do I choose my glove size?
Measure around the broadest part of your hand at the knuckles, excluding the thumb, and compare your measurement with the chart for your chosen style. Size labels can differ between ranges. See our Glove Size Guide for measuring instructions and charts.
Which gardening gloves should I choose?
Choose around your everyday tasks, the feel you prefer and whether you need extra warmth. Our All Purpose Glove Buying Guide compares the Leather, Comfort and Lined styles.
How do I choose leather gloves as a gift?
Start with how the recipient will wear them, then check colour, lining and size. Read our guide to buying leather gloves as a gift for help choosing.
Where can I find gardening gift ideas?
Our Christmas gifts for gardeners guide shares practical ideas, with links to the relevant collection. You can find more advice and inspiration in The Journal.
Shipping and Orders
Do you offer international shipping?
International orders may be considered on a case-by-case basis. Please contact us before placing an international order so we can confirm availability, delivery costs and any applicable requirements.
How will you ship my order?
UK orders are sent using the delivery service selected at checkout. Available services and prices are shown on our Delivery & Returns page.
Delivery arrangements for an approved international order will be confirmed before the order is placed.
Can I return an order if it isn’t right?
Goods may be returned for exchange or refund within 30 days. They must be unused, in their original packaging and accompanied by the invoice.
Please contact us before returning an item. Customers are responsible for the cost of return postage unless the item is faulty or we have agreed otherwise. We recommend using a tracked service.
If you believe an item is faulty, please contact us as soon as possible so we can resolve the issue. Telephone: 07977 989245. Email: reghankey@hotmail.com.